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We look forward to hearing from you! Please reach out in any way that’s convenient — by phone or via our contact form below.

Customer Care Center

Toll Free (877) 378-1909

Lost or Stolen Card

To report a lost or stolen Visa® debit card, please call (618) 241-6550.

Forms & Documents

(Must be completed by account owner/signer)

ACH Stop Payment Request

Telephone Banking

All you need to use telephone banking is your individualized Access Code, available by contacting us. Then call (877) 378-1909 or (618) 241- 6550 and enter your Access Code to get your account information.

Important: please do not send sensitive information via the contact form, as it’s not entirely secure.

Contact Form

  • OK Name is required
  • Optional OK Phone is required
  • OK Questions is required
  • OK is required

Here, the Golden Rule still applies.